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Q. How do I purchase a painting online?
A. Please use the "Enquire Online" button. We will reply to your request as soon as possible!
Q. Are the colours accurate?

A. We do our best! We can send more photographs or even chat over FaceTime to assist you.
Q. How are you sizing the artwork?

A. We use inches (H x W) and only list the canvas size without a frame.
Q. What does Framed or Unframed mean?

A. Unframed implies the artist intends the painting to be displayed without a frame. Traditionally, the canvas is finished on the sides with a black edge, or the image wraps around to the back. Framed implies that the artist intends the artwork to be framed, and the price includes the cost of framing by our gallery. We do not list the framed size, as you may choose framing options, depending on availability. Restrictions apply.
Q. Can I see how it looks at home?

A. We offer an approval system where you can take the artwork home or to your office to see how it fits with your space. This allows you to be sure about your choice before finalizing the purchase. For more details and terms, please contact us directly.
Q. Can paintings listed as Unframed be framed?

A. In many cases, yes. Please send us an enquiry regarding the painting you wish to be framed. Please note, the cost of custom framing is not listed on our website.
Q. Can a piece of art be shipped from your other location for a viewing?

A. Artwork transfers between our galleries can be arranged depending on availability and being part of an active exhibition. There is a nominal fee to cover the cost of shipping and handling. *Conditions & restrictions apply.
Q. Do you offer refunds?

A. We don't offer refunds due to the nature of what we bring to market, we do provide options for exchanges or store credit under specific conditions. Please refer to our Return & Exchange Policy for more details.
If you have any further questions or any of these Quick FAQ's are not clear, please contact us!

West End Gallery respectfully acknowledges the Lekwungen peoples, specifically the Songhees and Esquimalt First Nations, on whose traditional lands our Victoria gallery stands. We also acknowledge that our Edmonton gallery is situated on Treaty 6 territory, a traditional gathering place for diverse Indigenous peoples, including the Cree, Blackfoot, Metis, Nakota Sioux, Iroquois, Dene, Ojibway/Saulteaux/Anishinaabe, and Inuit.