We take pride in presenting diverse art styles and mediums at West End Gallery. Our collection includes contemporary and traditional art, featuring oil paintings, watercolours, sculptures, and mixed media. We represent established artists and emerging talents, ensuring our patrons have access to a rich and varied selection of artworks.
Yes, our entire collection is available for viewing on our website. We regularly update our online gallery to reflect new arrivals.
We regularly update our collection to offer current and exciting artwork to our customers. New pieces are photographed and added to our online gallery regularly. We also host seasonal exhibitions and special events that showcase specific artists.
Absolutely! We believe in celebrating the artists we represent and giving our customers a deeper understanding of their artworks. Each piece on our website is accompanied by detailed information about the artist, their background, and inspiration.
In-Store and Online Purchasing
For customers who are not local, making a purchase is straightforward. While our website doesn't have a traditional shopping cart, you can purchase artwork through the "Enquire" button associated with each piece. Upon Enquiry, our team will contact you to confirm artwork availability, discuss shipping options, and guide you through payment. We accept all major credit cards and ensure secure transactions through encrypted SSL technology
Absolutely! We have extensive experience shipping artwork to customers worldwide, including the U.S.A. We use trusted courier services to ensure your artwork arrives safely and in perfect condition.
Absolutely! We have helpful staff available at our brick-and-mortar locations to receive your call and assist you with your specific requirements. We believe in providing a personal touch to your shopping experience, and we even offer gift wrapping services. Give us a call at 1.855.488.4892 (Edmonton) or 1.877.388.0009 (Victoria) to speak with us.
We accept all major credit cards and debit cards. Additionally, we offer layaway options at no extra cost if you prefer to split your purchase over a few months. We are also proud to offer leasing options in partnership with Art Lease Canada. Contact us for more information on leasing terms and conditions.
Yes, we understand that purchasing art is an investment. We offer layaway options at no extra cost, allowing you to split your purchase over a few months. Additionally, we have leasing options in partnership with Art Lease Canada. Contact us for more details on these financing options.
All our listed prices are in Canadian Dollars (CAD). We accept payments in CAD, with transactions processed in this currency. Your bank or credit card company will handle the currency conversion based on the current exchange rate for international customers.
While we don't have a traditional shopping cart on our website, we make art accessible to everyone online. Simply use the "Enquire" button on our website, and we'll be in touch to confirm artwork availability and assist you with your purchase requirements, such as shipping, framing, and exchange policy. Hit that "Enquire" button and let's chat! We're here to help you find the perfect piece of art.
Customers are responsible for any applicable customs and duties. Extra duties and taxes may apply to certain regions, including Asia, South America, Africa, and some European countries that are not members of the EU. Please note that these fees are outside of our control and obligation.
Shipping & Delivery
he safety of the artwork is our top priority. We use specially designed packaging materials and techniques to protect the artwork during transit. Each piece is securely wrapped, cushioned, and placed in a custom crate or box.
Every artwork we ship is fully insured during transit. With almost 50 years of experience in ensuring the safe delivery of artwork globally, we guarantee your investment is protected throughout the entire process
*Subject to terms and conditions
Delivery times vary based on the destination and chosen courier service. For shipments to the U.S.A., expect a delivery time of roughly 5-10 business days. Contact us with your specific requirements for precise shipping times and costs, and we'll provide a detailed estimate
We accept returns for exchange or store credit within 72 hours of receipt, unless special terms have been formally agreed upon before the shipment leaves the gallery.
Artwork returned for exchange must be packaged in the same container it was shipped in and received undamaged, including its frame if applicable. All costs involved in return shipping, including any applicable brokerage/customs fees for international clients, are the responsibility of the purchaser. If you have any questions or are unsure about our return policy, please contact us toll-free at 1.855.488.4892.
Absolutely! We frequently ship artwork to customers all across the globe. We utilize courier companies such as DHL, Canpar, Canada Post, and Purolator to fulfill purchase deliveries. If you live in a rural area with a P.O. Box, we'll provide you with a secure pickup location. While we strive to dispatch purchases within two working days, delivery times may vary depending on the selected service and destination. Please contact us for specific shipping rates and information.
Customs & Duties
We provide all necessary documentation, including a commercial invoice, certificate of authenticity, and other required paperwork to facilitate a smooth customs clearance process. Our team can also assist with any customs-related queries.
As an international customer, you may be responsible for customs duties, taxes, and other import charges upon the artwork's arrival in your country. However, customers from countries part of the Canada-United States-Mexico Agreement (CUSMA) are exempt from Canadian taxes but may incur import fees. We recommend checking with your local customs office for specific details.
Returns & Exchanges
We accept returns for exchange or store credit within seven calendar days of receipt unless special terms are agreed upon before shipment. To be eligible, the artwork must be in its original, undamaged condition and in its original packaging. A receipt or proof of purchase is required. All costs involved in return shipping are the purchaser's responsibility, including any applicable brokerage/customs fees. Read our Return Policy for further information
We work on a 72-hour exchange policy. Your window to bring it back for a different art piece or a store credit begins from your invoice date.
International customers are responsible for all return shipping costs, including customs duties or taxes incurred during the return process.
Canadian customers, in general, must cover return costs from locations other than Edmonton, AB or Victoria, BC. However, some promotions might offer free returns with subsequent purchases.
Yes, some of our artists are available for commissions or custom artwork. Please contact us with your request, and we will connect you with the appropriate artist to discuss the details.
Yes, we offer gift cards. Please get in touch with us at 780.488.4892 (Edmonton) or 250.388.0009 (Victoria) for more information on purchasing gift cards and to learn about any conditions and restrictions that may apply. Terms and Service